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About Freshdesk

Streamline your support and make customers happy

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Android app. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

1. Get a quick overview of your helpdesk. Access all tickets available to you.

2. Prioritize the tickets that need your attention with filters before responding.

3. Manage your support - Set priorities, assign agents, change tickets statuses.

4. Race through routine actions with one-click scenario automations.

5. Delete tickets and block spam right from your phone.

6. Log time spent on a ticket.

7. Stay informed about all updates and changes with push notifications.

What's New in the Latest Version 9.2.0

Last updated on Nov 20, 2024

We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!

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Additional APP Information

Latest Version

Request Freshdesk Update 9.2.0

Uploaded by

Bảo Kiên

Requires Android

Android 9.0+

Available on

Get Freshdesk on Google Play

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Freshdesk Screenshots

Also available for other platforms

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