OnePlus Serv

Helps OnePlus CC Executives to create & manage their Customer requests.

*** THIS APP IS ONLY FOR ONEPLUS SERVICE CENTER EMPLOYEES. NOT FOR CUSTOMERS ***

The OnePlus Serv app lets Customer Care executives at OnePlus Authorised Service Centres to quickly raise and track service requests for walking-in customers. The app also empowers Customer Care executives to perform Entry Level Screening (ELS) process and many other tasks they are assigned to do.

Key Features

1. Manage Customer appointments

2. Search for a request using IMEI, customer's phone number or their name.

3. Entry Level Screening (ELS) made simpler by taking photos directly from the phone camera.

4. Many other routine Customer Care activities