Eska IMS

Eska IMS — your complete incident handling solution.

Eska IMS – Incident Management System

Manage your incidents efficiently with Eska IMS, a comprehensive tool designed to streamline incident tracking, monitoring, and resolution. Ideal for professionals who want full control over their incident lifecycle, Eska IMS offers an intuitive interface with robust features to make incident management simple and organized.

Key Features:

Home Screen: View and manage your incidents effortlessly. Filter by status: Open, Resolved, or Waiting Info. Press an incident to expand and view basic details, then press again to access the Incident Details screen for more options like updating, sharing, adding to your Watchlist, and viewing the full incident history with comments from you and the developer.

Incident Query Screen: Search, filter, and browse through all your incidents. Save frequently used queries for quick access directly from the drawer.

Dashboard: Visualize your incident data with dynamic bar graphs and pie charts for better insights into your incident handling status.

Watchlist: Keep a closer eye on important incidents by adding them to your Watchlist for quick tracking and updates.

Settings & Quick Actions: Personalize your experience. Configure quick actions for your incidents (swipe left or right for instant updates), access contact options, view the privacy policy, FAQs, app sharing, and more.

Help Tour: Get instant help with a built-in speed guide by pressing the (?) button for a tour of the current screen’s features.

Notifications: Stay up-to-date with incident changes and important alerts via a dedicated notifications screen.

Eska IMS is designed to help you manage your incidents from start to finish, ensuring that nothing slips through the cracks. Whether it's tracking updates, communicating with developers, or visualizing incident data, Eska IMS has you covered.