FCS HSKP V3.5

FCS電子管家和移動管家

FCS e-Housekeeping and m-Housekeeping

An automated cleaning and inspection assignment system for guest rooms and public areas under housekeeping operation that can also provide room status updates to staff via mobile devices. FCS e-Housekeeping is a web-based backend system designed with state of the art logic-based rules and conditions that allocates cleaning/inspection assignment to the most appropriately skilled room attendant/ supervisor at any time of the day.

Together with the FCS m-Housekeeping mobile app, room attendants and supervisors can maintain accurate room status information in the palm of their hand, as well as manage other daily duties. Both e-Housekeeping and m-Housekeeping not only automate the manual room assignment process, but also eliminate tons of paper waste by circumventing the endless process of printing room and guest information.

Available Features

Supports multi-language functionality

Auto cleaning assignment list for both guest rooms and public areas

Auto inspection assignment list for both guest rooms and public areas

Digitized room inspection checklists

Room status validation and update

QR code authentication

Updates guest profiles and preferences in the PMS

Lost & found posting

Posts room defects and auto creates engineering jobs

Postings on linen, mini-bar and amenity inventories back to the PMS

Room reassignment capabilities

Turndown assignments and regular updates on cleaning jobs

Provides housekeeping with cleaning guidelines

Ad-hoc messaging

Panic/Emergency button