System Fala

The official and free application for purchasing tickets in the province. Pomeranian.

The FALA System application is one of the tools of the FALA System, enabling convenient and quick purchase of railway tickets in the entire Pomeranian Voivodeship (includes tickets from the Pomeranian Tariff) and tickets for public transport in Tricity, Słupsk, Chojnice, Lębork, Puck, Władysławowo.

It is free and does not charge any commissions.

After downloading the FALA System application, you must create a non-personalized (anonymous) or personalized (personal) account, then log in to the e-mail address provided during registration and set your account PIN.

With the FALA System application you can, among others:

• buy a single-trip or time ticket

• buy or renew a personal season ticket (also in automatic renewal mode)

• return the ticket

• use the QR code from the application for identification during ticket inspection

• check the balance of funds in the eWallet

• top up the eWallet, set up cyclical and automatic top-ups

• download an invoice for the purchased ticket

• check the transaction history of your user account

• share your account with a family member or company

• manage a family member's shared account

• add a payment card as an identifier in the system and separately as a payment instrument

• create a travel profile (e.g. with a child, husband/partner)

• block the FALA Card and close the account

In the FALA System application you will pay:

• Google Pay

• Blik

• Visa and Mastercard

• eWallet

If you have any problems with the application, please report them:

• FALA System hotline +48 585 733 585

• https://zgloczenia.systemfala.pl/

• https://reklamacje.systemfala.pl

With System FALA you buy tickets:

• quickly – no queue

• whenever you want - conveniently from home

• if you want - in the application, on the website www.systemfala.pl or in the POK