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HelpDesk, CRM, SMART Help Desk, SMART CRM Bureau.
SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.com). - ITSM and SMART CRM Desk solution (see www.smartcrmdesk.com).
It supports following features:
* Dashboards
* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.
* Managers can make approvals of service requests.
* Integrates with SMART Workflow Engine, for ticket escalations.
Wat is er nieuw in de nieuwste versie 1.8
Last updated on Nov 11, 2019
Improvements
Vertaling Laden...
Paramount HelpDesk
1.8 by Internet Information & Technologies (IITSW)
Nov 11, 2019