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헬프 데스크, CRM, 스마트 헬프 데스크, 스마트 CRM 데스크.
SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.com). - ITSM and SMART CRM Desk solution (see www.smartcrmdesk.com).
It supports following features:
* Dashboards
* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.
* Managers can make approvals of service requests.
* Integrates with SMART Workflow Engine, for ticket escalations.
최신 버전 1.8의 새로운 기능
Last updated on Nov 11, 2019
Improvements
번역 로드 중...
Paramount HelpDesk
1.8 by Internet Information & Technologies (IITSW)
Nov 11, 2019