Ketahui Salesforce
Salesforce is a leading CRM (Customer Relationship Management) software which is served form cloud.
It has more than 800 applications to support various features like generating new leads, acquiring new leads, increasing sales and closing the deals.
It is designed to manage the organization's data focused on customer and sales details. It also offers features to customize its inbuilt data structures and GUI to suit the specific needs of a business. More recently, it has started offering the IOT (internet of things) connectivity to the CRM platform.
List of topics :
Overview
Architecture
Environment
Sales Cloud
Service Cloud
Navigating Setup
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Standard Objects
Custom Objects
Master Detail Relationship
Lookup Relationship
Schema Builder
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Control Access Organization
Control Access Objects
Control Access Fields
Control Access Records
Create a Role Hierarchy
Define Sharing Rules
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Automate Business Processes
Importing Data
Exporting Data
Reports
Dashboards
Using Formula Fields
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Visualforce Pages
Variables & Formulas
Standard Controllers
Records, Fields and Tables
Using Forms
List Controllers
Static Resources