Chambrè Hotels

Pengurusan Permintaan Tamu Digital, Sistem Concierge Maya & Maklumbalas Untuk Hotel

Chambrè, an application platform based solution for the ultimate guest experience. Driven by the latest intuitive software technologies Chambrè brings forth a plethora of services for enhancing guest satisfaction in the hospitality business.. It creates seamless inter department communication and blends well with the existing enterprise software. Analytics in a single page for real-time and historical data will increase staff efficiency & troubleshoot proactively, creating a happy work environment.

Chambrè Modules

1. Guest Management

Guest management solution is targeted for enhancing Guest Experience in the hotel and creating additional revenue opportunity for hoteliers. This also optimizes the productivity of staffs by creating seamless inter department communication.

2. Feedback system

Feedback system is for encouraging guest to rate and comment about the stay at checkout and managing rating system on social media.

3. Virtual Concierge system

Virtual concierge is a kiosk/link system which creates a digital platform to offer guest concierge services with ease.

Chambrè Features For the Guest

Order room service, housekeeping, Laundry seamlessly from mobile.

Access offers provided by hotels.

See flight status, nearby places, places to visit.

Schedule wake up call ,activate do not disturb, request bell boy and access a whole lot of front desk activities at your finger tip.

Guests can view and schedule a request.

Guest can chat with hotel staff in multiple languages.

Since every request is digital, there is no scope of miscommunication.

Easily share feedback and loyalty points

Chambrè Features For Hotel Operations

Assign and track each service request digitally, take proactive measures before a complaint in raised.

Increase revenue through cross selling and up-selling, by pushing ads, affiliate commissions and e store.

Reduce traffic and phone calls at front desk.

Learn the guest habits quickly and create a surprise element.

If a Guest is not using the application, then front office can create a request on behalf of the guest. So solution fits for both conventional and tech savvy guests.

Inter department communication is also digital, hence all the department staffs are unified.