SRM-CS 7/24

Fun & innovative channel to interact directly with SRM-CS.

The SRM-CS 7/24 mobile application has a new look and is evolving and offers me even more digital features for a better user experience.

I quickly access all my information and the e-services offered:

1. I consult my Dashboard which brings together my contracts and my invoices, I pay my unpaid debts or those of a third party, I monitor my consumption in value and volume;

2. I benefit from the e-Services (e-Connection, e-Subscription and e-Termination) and follow their Back Office processing process remotely and in real time;

3. I benefit from advice on the optimal management of my consumption;

4. I submit my requests (event, incident, complaint, etc.) and follow the stages of their processing remotely;

5. I contact my advisor by contacting the Customer Relations Center on: 0522 31 20 20.