롯데 ON - 판매자 센터

Lotte ON smart app for sellers! You can freely use the seller center anytime, anywhere.

Lotte ON Seller Center is a service exclusively for sellers.

It provides functions that allow you to work quickly and easily anytime, anywhere.

Check sales status at once and respond to customer inquiries and requests such as product management and order management.

Process it right on the spot, regardless of time or location!

[Main functions]

1. Dashboard

You can check real-time sales status, sales, product status, etc.

2. Product management

You can edit basic information for registered products.

3. Order/Delivery Management

You can confirm orders, ship them, and process claims.

4. Delivery service management

You can check current inventory and order/receipt status.

5. Store management

You can manage your store profile and stories.

6. Customer care

You can respond to customer inquiries through bulletin boards or real-time chat.

7. Statistics

You can check the status of sales, payments, cancellations, inflows, and visits.

8. Customer Center

You can check announcements, FAQs, and inquire about customer service.

[APP access permission information]

We will inform you of the access rights required for the service.

▶Required access rights

1) Device and app history: Check app version and improve usability

▶Optional access rights

Optional access rights require consent when using related functions.

Even if you do not agree to the function, you can still use services other than the relevant function.  

Camera (optional): profile registration, post registration, barcode shooting, real-time chat

Photo (optional): profile registration, post registration, real-time chat

Microphone (optional): Real-time chat

Lotte ON Seller Customer Center 1599-8436

▶ Report any inconveniences or errors related to app use: lotteon@lotte.net