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Housework support app that makes it easier to use Hitachi home appliances

"Happiness Up" is an app available to all Hitachi home appliance owners.

[1] Check useful household information all in one app.

Happiness Up allows you to check the operating status of your connected appliances (*1) and other household information, such as seasonal ingredients, all in one place.

(*1) Applicable: Connected washing machines and refrigerators (not compatible with the R-KC11R freezer).

[2] Provides information based on usage. Enjoy long-term peace of mind with your appliances.

- Receive maintenance suggestions, tips for using your appliances, and inspection reports. Even if you forget when to clean or replace filters, you'll receive notifications (*2).

- Receive notifications regarding repair availability based on the expiration date of repair parts (performance replacement parts). You'll be notified of the expiration date of repair parts (*3), which occurs a certain period after the end of production of the applicable product. This gives you an opportunity to check the condition of your appliances.

(※2) Applicable: Connected appliances such as washing machines and refrigerators. *The R-KC11R freezer is not supported.

(※3) Applicable: Hitachi appliances that can be registered in the app and are reaching the parts retention period (some models excluded).

[3] Find the information you need about Hitachi appliances quickly. Support for problem-solving in case of emergency.

You can quickly check instruction manuals and how-to videos on your smartphone. Also, if you suspect a problem or malfunction with your appliance, you can access the customer service center or request repairs from your smartphone.

[4] Connect to your smartphone for laundry support.

The app remembers your preferred washing method and notifies you of the operating status. It can even automatically refill detergent and fabric softener before they run out. The app makes laundry more convenient and enjoyable.

(※4) Applicable to connected appliance washing machines BD-STX130M, BD-SX130M, and BD-SW120M.

[5] "Quick Recipe Planning" allows you to receive up to seven days' worth of recipes, one dish per day.

By simply setting the date and ingredients you want to use (*5), you can easily receive up to seven days' worth of recipes (*6), one dish per day.

(*5) For connected refrigerators, recipes are suggested from the ingredient list in the "Hitachi Refrigerator Concierge App." (However, this does not apply to connected refrigerators and freezers R-KC11R released before January 2011.)

(*6) Displays recipes for the cooking menu of the MRO-W10B microwave oven. If you have a connected microwave oven paired with the "Hitachi Microwave Oven Healthy Chef App," recipes that can be cooked with your microwave oven will be displayed.

[6] "Home Appliance Emergency Alert" provides one-stop service from notifying you of appliance malfunctions to requesting repairs.

If a malfunction (*8) occurs in your connected appliance (washing machine or refrigerator) (*7), you will be notified on your smartphone screen. The app allows you to check the corrective action and request repairs in one place.

(*7) Applicable: Connected appliance washing machines and refrigerators (freezer R-KC11R not supported).

(*8) A malfunction is a symptom for which there are limited solutions available to the customer and which requires inspection or repair by a repair technician. The following will be displayed on the product:

Washing machine: A notification number beginning with "F" will be displayed.

Refrigerator: The display on the control panel will flash.

[7] Easily diagnose "worrisome symptoms" in connected appliances and provide hints and advice leading to a solution.

Diagnoses the operating data of your connected appliance (*9) and provides hints and advice leading to a solution.

(※9) Compatible with: Connected appliances such as washing machines and refrigerators (excluding the BD-NX120C washing machine, R-KX57K refrigerator, and R-KC11R freezer).

[8] Customize your rice cooking results and cooking courses to your liking. Make your rice even more "My Way." (※10)

Each time you rate your rice in the app, you can customize the "My Way" cooking course to get closer to your desired results. Register your rice cooking and timer settings in the app to use the "Frequently Used Cooking Courses." You can also use the timer change function and rice inventory management features.

(※10) Compatible with: Connected appliances such as rice cookers ("Fukkura Gozen" RZ-W100GM).