Guestmeter - Guest Reputation and Feedback Surveys

Khảo sát phản hồi của khách, theo dõi đánh giá trên tripadvisor về khách sạn, nhà nghỉ, nhà hàng.

Guestmeter is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy.

Not a customer yet? Please visit www.guestmeter.com and request a demo.

Key features of Guestmeter app include:

GUEST SATISFACTION SURVEY SOLUTION

- Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.

- Use on-stay qr code and kiosk guest surveys to identify issues that require immediate attention.

- Monitor the evolution of your Net Promoter Score® (NPS) over time.,

- Identify positive and negative trends with Impact Scores

- View and manage all guest feedbacks in one dashboard.

- Create and assign tickets to team members.

- Receive mobile app notifications for new guest feedback survey response.

ONLINE REPUTATION MANAGEMENT

- See overall and performance score for your online reviews of your hotels, hostels, restaurants and more.

- Receive mobile app notifications for new reviews, online ranking changes.

- Create and assign tickets to team members.

- Analyze by semantic categories (eg. scores for rooms, food, service, etc.)

Guestmeter competitiors; TrustYou, ReviewPro, Loopon, Guestrevu, Tripadvisor Review Express