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Amadeus Mobile Messenger is an application provided by Amadeus IT Group SA. It can be used by travelers whose travel manager or travel agent is using Amadeus Mobile Messenger on their desktop.
A traveler can use the application to receive messages from a travel manager and send messages to a travel manager who is using the desktop application of Amadeus Mobile Messenger. Messages from the travel manager are sent via push notifications.
Amadeus Mobile Messenger has been created to let travel managers assist travelers before and during their trips particularly in disruptive situations or in risky areas.
A travel manager can also request the GPS position from a traveler. If the traveler agrees the geocodes of his location are sent back to the travel manager.
Before a traveler can start using the application he needs to register with the Mobile Messenger server. The server needs the mobile phone number and the email of the traveler that is matching the ones used by his travel agent to perform bookings. That way Mobile Messenger is able to link bookings to travelers using the Mobile Messenger application.