2018 Guide ITIL Information Technology Certificate

Chuẩn bị để có được chứng nhận ITIL

ITIL (Information Technology Infrastructure Library) is the most widely accepted foundation framework, a set of practices, used by companies to manage IT services. The ITIL practices help achieve good quality service and help overcome difficulties that can crop up in the development of IT systems.

The ITIL exam covers the following domains:

- Service management as a practice

- The ITIL service lifecycle

- Generic concepts and definitions

- Key principles and models

- Selected processes

- Selected functions

- Selected roles

- Technology and architecture

- Competence and training

This app gives you more than 700 questions to prepare for the ITIL exam covering all the above domains.

ITIL is a 40-question, multiple-choice test for 1 hours. Pass marks are 26 questions out of 40.