Salesforce Tutorial

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Salesforce is a leading CRM (Customer Relationship Management) software which is served form cloud.

It has more than 800 applications to support various features like generating new leads, acquiring new leads, increasing sales and closing the deals.

It is designed to manage the organization's data focused on customer and sales details. It also offers features to customize its inbuilt data structures and GUI to suit the specific needs of a business. More recently, it has started offering the IOT (internet of things) connectivity to the CRM platform.

List of topics :

Overview

Architecture

Environment

Sales Cloud

Service Cloud

Navigating Setup

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Standard Objects

Custom Objects

Master Detail Relationship

Lookup Relationship

Schema Builder

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Control Access Organization

Control Access Objects

Control Access Fields

Control Access Records

Create a Role Hierarchy

Define Sharing Rules

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Automate Business Processes

Importing Data

Exporting Data

Reports

Dashboards

Using Formula Fields

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Visualforce Pages

Variables & Formulas

Standard Controllers

Records, Fields and Tables

Using Forms

List Controllers

Static Resources