Dispatch

Robust dispatching solution designed to automate paper-based processes

Fleet Complete Dispatch App is the mobile component of the Fleet Complete Dispatch solution designed to automate your front-office, dispatch and back-office processes associated with order management.

ALL-IN-ONE PLATFORM

Take advantage of the industry leading last mile logistics product to track and manage your fleet, mobile workers and dispatch services from one easy-to-use cloud-based platform.

PAPERLESS OPERATIONS

Our Dispatch App replaces paper-based order entry with an electronic system that allows your dispatchers to create work orders in as little as 10 seconds.

AUDIT-READY

All order logs, waybills, deliveries and driver timesheets are stored electronically on cloud and are available for audit at any time.

NEXT-GEN ROUTE MANAGEMENT

Create route templates for scheduled or regular services and automate routing assignments based on location and driver availability.

INTELLIGENT DISPATCHING

Instantly locate the closest available vehicle on the map to dispatch an order within seconds. Leverage new features like Dispatch Filters to deploy specific types of vehicles and routing services, or Certifications Management to accommodate a customer that requires a licensed professional.

RESOURCE MANAGEMENT

Manage your resources according to their certifications, licenses and ability to operate different types of vehicles and equipment. Organize your resources into job crews or manage them as single entities.

PACKAGE MANAGEMENT

Identify the status of all your barcoded and non-barcoded packages, whether en route or in the warehouse.

CUSTOMER WEB PORTAL

Customers can submit their work orders online and be able to track the job status straight away.

OPERATE IN THE CLOUD

Fleet Complete Dispatch operates fully in cloud, providing you the most secure and scalable solution for your last mile logistics business.

App features:

• Daily order management

o View pending orders

o Accept/reject pending orders

o Capture package barcodes, signatures and reason codes

o Timestamp and location validation for each delivery stop

• Stops and priority management

o Automatic grouping of work orders by location and estimated time frame to completion to avoid travel duplication

o Early arrival, late departure and cancelled stops management

• Package management

o Barcoded and non-barcoded package handling

o Manual entry for specific packages

o Delivering or picking up a partial order

Implementation requirements:

• Fleet Complete Dispatch solution installed on a desktop or laptop

• Minimum 1024 x 768 resolution on mobile devices

IMPORTANT: Fleet Complete Dispatch mobile application is part of a subscription-based Fleet Complete Dispatch solution, designed to automate work order dispatching. Each user is required to create an account with an appropriate login. Contact us at 1-800-220-0779 for more information about the full Fleet Complete Dispatch solution.