SwyxMobile 2020

SwyxMobile 2020 integrates your smartphones into your corporate communication

With „SwyxMobile“ all business calls are telephoneasy. You can seamlessly embed and simply integrate your Android smartphones into your corporate communication – with an innovative user interface concept allowing ease of use for all communication functions.

HIGHLIGHTS

• modern and innovative user interface concept allows intuitive handling of all communication features and functions

• brilliant audio quality with High-Definition (HD) voice calls

• easy-to-use management presence state and call forwarding optimises availability within the company

SYSTEM REQUIREMENTS

For the Swyx Mobile for Android client to operate, the following requirements need to be fulfilled:

• Server: SwyxWare 11/ NetPhone 11 (or later) with Push Notification Server 1.0.7 (or later)

• Network: Router with enabled 802.11r (FastRoaming)

• Client: Smartphone with Android 6 (or later), 64-bit Processor and 802.11r (FastRoaming)

Recommendation:

Please ensure that 'Data Saver' is switched off at Android Settings > Data Usage

Note:

To ensure best user experience, we recommend the use of latest mid to high end Android business smartphones with at least a 2.2 GHz quad-core processor, at least 4 GB of RAM and a minimum resolution of 1.280 x 720 Pixel.

A TALENT FOR COMMUNICATION

• Communicate in HD audio quality

• Navigate easily through your contacts, favourites and call journal

• Initiate calls conveniently by direct number entry, from phonebook, call lists

FURTHER FEATURE RICH FUNCTIONS:

• Call management: transfer, redirect, mute, hold and swap calls, transfer calls to other devices

• Call Line Identification (CLI) & "Privacy" functions for external calls

• Suppress calling number

• Voicemail support

• Use different ring tones for incoming calls

• Easy configuration

CONTACT, CALL, COORDINATE

• Presence Management: manual setting of presence status (incl. ‘Offline’), status message and your profile picture

• Filter and search in phonebook contacts with support for profile photos of contacts

(server based business contacts and local personal contacts)

• Create favourites for contacts with including participant status

• Call logs (for incoming, outgoing and missed calls,)

• Conferences: User initiated ad-hoc three-party conferences

• Support for simple Call Routing: "Do not disturb", forwarding when busy, forwarding when delayed, forwarding immediate, forwarding when participant logged-off

RESTRICTIONS / KNOWN ISSUES IN THIS VERSION

• Some issues with Favourites (presence status updates, vanishing Favourites, Favourites deletion, list view)

• Changing networks during an ongoing call causes the call to drop

• On Android 9 you need to set up volume for ringtone and speech separately

• Bluetooth audio channel is not opened for outgoing calls

• Sometimes names are not displayed for incoming external calls