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Assistance Service is the application for requesting and managing the service
Assistance Service is the official application of Renfe Viajeros for requesting and managing the service.
You can request assistance, cancel it, or verify that it has been requested correctly.
The application is accessible and can be used by people with disabilities.
The application allows:
- Different ways to collect the number of your ticket.
- Check the status of the assistance requested.
- View general service information.
What's New in the Latest Version 3.1
Last updated on Aug 13, 2025
fix in maintenance installation.
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Servicio de Asistencia
3.1 by Renfe Viajeros
Aug 13, 2025