The R-M ASSITS App allows customers to get into contact with Experts
With the R-M ASSIST App you can get into direct and personal contact with R-M Expert. You can chat with them, call or do a video conference, exchange data and much more to make sure you get the best support possible in case of need.
What's New in the Latest Version 1.9.1.0
Last updated on Mar 8, 2021
Delete Shared Files:
- To remove images and videos sent by accident or files that are out of date, experts and technicians can now delete files they sent from the chat history of an incident.
Archive Incidents:
- For an incident overview that is always up to date, users can archive incidents they do not want to monitor anymore.
Minor Bug Fixes:
- Screen sharing works reliably when using a VPN network
- Pictures taken and shared on iOS are not rotated by 90° anymore