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Manage your BASE mobile, Internet and TV product easily in the My BASE-app
BASE mobile, Internet and TV in your pocket
Managing your BASE products has never been so easy. Gain full control over your mobile and internet usage, consult and pay your bills with one tap, choose your favorite channels for BASE TV on the go, optimize your limits, usage notifications and find answers to all your questions in the My BASE-app.
Most loved by our customers
• Check your mobile and internet usage
• Consult and pay your bills
• Select favorite channels for BASE TV
• Set and optimize your limits, usage notifications and options
• Manage multiple BASE accounts simultaneously
• Compare your mobile plan and switch to a plan that suits you better
• Top up your prepaid card or someone else's
• Have full access to our support channels
• Order and activate a new BASE SIM or eSIM, when and wherever you want.
General conditions
The My BASE-app is only accessible for BASE customers via any internet connection. The app is free to download and use. The price for the data usage depends on your monthly plan or prepaid card.
What's New in the Latest Version 4.3.1
Last updated on Nov 1, 2024
At BASE, we are constantly improving the My BASE app. This version contains a brand-new welcome screen in which you can easily and intuitively choose what you want to do in the app: log in, become a customer, activate a SIM card or set up a login. We also made the FAQ’s more accessible and improved the user experience of some services and fixed some bugs too.
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My BASE
4.3.1 by Telenet Group
Nov 1, 2024