Sicilia Si Cura

How to get in touch with Sicilian Health Service in case of Covid-19 symptoms.

Further to the “Order no. 24 of June 6, 2020” issued by the President of the Sicilian Region, when you are planning a trip to Sicily or booking services related to your trip (flight, train, ferry, ship), you are required to register on SiciliaSicura.com, by either starting the registration procedure on the portal or tapping on the "Register" button of the APP SiciliaSiCura.

After registering, a welcome message will be sent to your email along with instructions for completing the registration. By clicking on the received link, you will be able to reach the page for creating your personal password.

On the day of arrival in Sicily, a second e-mail will be sent to you with detailed instructions for using SiciliaSiCura.

As soon as you enter Sicily, you will have to check-in by confirming your presence in Sicily. After logging in with your credentials, you will be able to send a first message about your health conditions on arrival. This will allow the Regional Health Service (RHS) to know all visitors’ health conditions upon arrival in Sicily.

You will receive a courtesy notice daily, reminding you what to do in case you experience symptoms related to Covid-19.

If one of the symptoms related to Covid-19 occurs, it must be reported to the RHS by using the App SiciliaSiCura. To help you to get support, it is possible to voluntarily choose to be geolocated: in this way the RHS will be able to identify the closest Health Structure. SiciliaSiCura will provide you with instructions about what to do. You will get a personal contact code to be used in all communications with the RHS e.g. when contacting the toll-free number 800 45 87 87. Please note that SiciliaSiCura IS NOT AN EMERGENCY SERVICE: for any medical emergency you must always dial the emergency number 112.

It is always possible at any time to unsubscribe from the service by accessing the “Settings → Cancel me” functionality on the App.

At the end of your stay in Sicily, you will be able to "check-out" and unsubscribe directly from SiciliaSiCura. In this way, your data will be permanently removed, and you will no longer be able to send updates on your health conditions.

Please keep in mind that the recorded data of each single user will be stored for no longer than 16 days from the departure date (check-out) from Sicily and consequently permanently removed from the system. In any case, data of a user who has not been active for more than 30 days will be automatically removed from the system.

The complete user manual for SiciliaSiCura is available at http://tinyurl.com/siciliasicura-en.