Meine AOK

The mobile office for customers of the AOK.

Your health insurance company is always with you with the Meine AOK app. Reach your AOK quickly, conveniently and safely, from anywhere and around the clock. This saves you time, unnecessary journeys and costs. You can also get active with our bonus program and be rewarded for a healthy lifestyle.

PERSONAL MAILBOX

Avoid paper and contact your AOK digitally. Send and receive messages securely and encrypted at any time.

SUBMIT DOCUMENTS

Submit documents, such as invoices, conveniently via the app. Also for your family-insured relatives.

KEEP AN EYE ON YOUR OWN PROCESSES

Track the processing status of your applications and always stay up to date.

ELECTRONIC PATIENT RECEIPT

Get an overview of the services you use, the costs we cover and your additional payments.

OVERVIEW OF SICK TIMES

See your sickness reports and child sickness benefit days from the last four years at a glance.

CHANGE DATA

Easily change personal data directly in the app, whether moving or new cell phone number.

REQUEST CERTIFICATES

Request all the certificates you need quickly and easily.

LIVE HEALTHY AND GET REWARDED

Collect bonus points by simply proving activities such as vaccinations, sports or your gym membership using a fitness tracker* or photo upload in the app. Depending on your AOK, you will be rewarded with bonuses, subsidies or cash that you can have paid out directly in the app.

USE:

• Not yet registered in the “My AOK” online portal?

Download the Meine AOK app and register directly in the app. We will send you an activation code by post. Enter this code in the app and use all functions immediately.

• Already registered in the “My AOK” online portal?

Download the Meine AOK app and log in with your access data. We will send you an activation code to your personal mailbox. Enter this code in the app and use all functions immediately.

REQUIREMENTS:

• You are insured with AOK and are at least 15 years old

• Your smartphone runs at least Android version 9.0

SECURITY OF YOUR DATA:

We ensure the best possible security for your health data. Using the Meine AOK app works via a 2-factor login. Compliance with the legal provisions on data protection is a matter of course for us.

DIGITAL ACCESSIBILITY:

As a health insurance company, we are continually improving access to our mobile application in order to provide all insured persons with a better user experience. The declaration on accessibility can be found at https://www.aok.de/pk/uni/content/barrierfreedom-apps/

FEEDBACK:

Do you like the app? We appreciate your feedback! Write us a review in the store. The app isn't running quite smoothly for you yet? Contact our support https://www.aok.de/mk/uni/meine-aok/

* Those insured with these AOKen fitness trackers can currently use the following to collect bonus points: AOK Bayern, AOK Baden-Württemberg, AOK Hessen, AOK Nordost, AOK PLUS, AOK Rheinland-Pfalz/Saarland