KKH ePA

The electronic patient file (ePA) for those insured with KKH

Simply apply for the electronic patient file (ePA) from your commercial health insurance company - KKH. This is provided to you free of charge. By using the electronic patient file, you always have an overview of your health data. The patient file is your personal digital storage location, like a safe, for which only you have the key. You decide which data you want to add and which people you want to authorize access to. This means that you always have your medical documents to hand for treatment appointments and can share them with the practices and facilities if necessary. The tedious management of paper documents is therefore a thing of the past. The patient file makes your life easier and at the same time relieves the actors in the healthcare system!

The most important functions of the app at a glance:

• Management of medical and digital documents, such as vaccination records and maternity records

• Upload medical documents yourself or have them posted by medical practices or the respective service providers (e.g. pharmacy or hospital).

• Authorize practices and facilities to access individual documents

• Set up access for people you want to represent you

• Request information about the services we have invoiced

• Wizard for easy document upload

• Connection to the national health portal with reliable information on your health issues

• Use of the patient file to register in the e-prescription app (The e-prescription for Germany).

• App notifications for timely renewal of expiring permissions

• Create practices and facilities in the patient file with "My facilities".

Important NOTE:

Use our extensive information, videos and assistance for a hassle-free initial registration in the app on our website: www.kkh.de/epa

Security:

The development and approval of the electronic patient record is subject to strict legal requirements, such as the General Data Protection Regulation (GDPR). As a commercial health insurance company – KKH, the best possible protection of your health data is particularly important to us. To ensure secure access, a one-time personal identification is required. You have several options for this, which you can select in the registration process.

further development:

The app is continuously developed in accordance with legal requirements to give you the best possible user experience.

requirements

• Customer of the commercial health insurance company – KKH

• Android 10 or higher for NFC use and compatible device

• No device with modified operating system

Accessibility:

You can view the declaration on the accessibility of the app at www.kkh.de/barrierefreiheit-epa.