ONESource Mobile Application

The OneSource mobile app is a companion application to the OneSource Portal.

OneSource Mobile Is Here

We are pleased to announce the version 3 release of the OneSource Mobile App! This version adds even more functionality into the app making it an invaluable companion in and outside the lab.

The OneSource Mobile App makes it fast and easy to request the service you need, when you need it, anytime, anywhere. Simply scan the OneSource Tag on your instrument to log a new service request for that instrument and let OneSource do the rest.

With easy visibility to upcoming service events, OneSource Mobile helps you prepare instruments and workload in advance. Even share the upcoming service details with your colleagues through the “Share” feature.

Use OneSource Mobile’s “Recent” and “Favorites” options to keep track of your key assets as well as recent activity. Through the “Favorites” option you can build your own list of key instruments to quickly log new service requests, to check on upcoming service events and for reviewing the service history. We've even included a naming option for easy instrument identification and a “Follow” feature so you can stay up-to-date on all your instruments activities .

Key features:

• Log new service requests

• Ability to include photos as part of a service request

• View upcoming service events

• View service history, including the full field service report

• Detailed instrument information, including location details and next scheduled service due dates

• Share service events list, equipment details and field service report

• Ability to provide "Friendly Names" for favorites - Enter a friendly name for any stored favorites you have for easier recall

• Ability to “Follow” an instrument and be proactively informed when a PM is upcoming, an instrument changes location or an entitlement is changed

• OCR recognition to support Equipment Tags that do not have a barcode label

• Ability to provide Feedback – we love to hear from you

• Direct access to the FAQ document in the app