Generali Mobile Health

Useful health services - from the symptom check to the online doctor's office.

From doctor to Z in one app.

The Generali Mobile Health app is your smart solution for health questions: Find an online doctor and reliable information about illnesses. Let us refer you to the right specialists for your health concerns. Anytime, anywhere when you're online.

Free for everyone aged 18 and over.

Online medical practice

You can speak to a doctor via video call through our partner TeleClinic. The doctors advise and treat you 365 days a year.

Understanding symptoms

Do your hands have athlete's foot? Better check it out now! Use the AI-based symptom checker to check which illness might be bothering you. Then find out immediately what you can do yourself in the event of a specific illness.

Diseases from A to Z

From achalasia to celiac disease – and everything in between. In our detailed ABC of illnesses you will find immediate answers to your questions - from reliable medical sources, of course.

Access to specialists

Have you received a diagnosis and would like to get a qualified second opinion? Or do you have an important operation coming up and you want to know who you can look after? We will refer you to a specialist who is right for you. Free of charge and independent of your health insurance.

Security for your data

With Generali Mobile Health you have your health and your data in the palm of your hand. You decide which data you store and which you want to share with whom. And we ensure the necessary security.

Your data is protected from access by unauthorized third parties using current encryption and security standards. We use data centers and servers in the European Union.

The Generali Mobile Health app is available free of charge to everyone aged 18 and over - no matter where and how you are insured.

We would like to inform you about new services and functions of the GMH app as well as offers from Generali Health Solutions GmbH. We also ask you for feedback on the app. We will send you the information by email, or it will be displayed to you as messages in the app or push notifications.

You can revoke your consent at any time with future effect from Generali Health Solutions GmbH, e.g. by email: [email protected], or by moving the slider to the left in your health profile under Settings . The revocation will not affect the legality of the advertising based on your consent up to the revocation.

Do you have questions or feedback about the app?

Regardless of whether it’s criticism or praise – feel free to write to us at [email protected].

We are looking forward to your feedback!