RTS On Demand: your ride, your way in Monroe County, NY.
RTS On Demand launches May 17, 2021.
Rides may be requested 1 minute to 12 hours in advance of a trip.
For trips beginning on 5/17 at 5am, rides may be requested starting 5/16 at 5pm.
RTS On Demand provides on-demand service with ADA-accessible vehicles within our On Demand Zones: Brockport, Greece, Henrietta, Irondequoit, Lexington, Pittsford/Eastview, and Webster.
To book a ride, you can use this app, visit myRTS.com or call Customer Service at 585-288-1700.