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The Citizens Satisfaction Report application helps decision-makers know citizens' satisfaction with services.

The Citizen Satisfaction Report application on the mobile phone works to show information and graphs that help decision-makers know the extent of citizens' satisfaction with the services provided to them from various government institutions in Jordan.

The application also shows information and reports classified according to sectors, services or government institutions, which helps to take appropriate action to improve the quality of services and infrastructure in all sectors of government.