Verint Mobile WFO

Sind Anwender durch die Bereitstellung verwertbare Informationen für Workforce Optimization.

Verint Mobile Workforce Optimization enables frontline employees and managers to enjoy the benefits of the Impact 360 Workforce Optimization solution while being mobile. The app is a unified extension of the core Verint Workforce Optimization solution. It engages and empowers users by delivering, on-demand actionable intelligence to them on-the-go and enables users to swiftly respond and take action from the convenience of their own mobile devices. Users can:

• View daily and weekly schedules for individuals and teams

• Submit, edit, waitlist, withdraw, approve and deny time off requests

• View Scorecards KPI scores and trends.

Contact your Workforce Optimization system administrator to enable the mobile app features.