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Description:
Provide fast and secure remote support using live video sharing with augmented reality. Reduce downtime as well as travel costs, by identifying and solving issues in real-time. Offer successful assistance with the help of visual and written communication. Enable smooth collaboration by enhancing customer flexibility and interaction.
Advantages include:
- Provide assistance in real-time.
- See the problem as shown by customers, instead of just talking about it, and improve productivity.
- Understand issues better with the use of annotations to mark real-world objects.
- Help customers collaborate more efficiently by sending quick messages.
- Offer flexible support by letting customers pause the video and interact in real time.
- Allow customers to make and share a Tutorial recording.
- Foster strong cooperation by sharing image files with customers
Features:
- Real-time audio/video streaming
- 3D arrows and hand drawing
- Guide mode
- Quick messages
- Tutorial with recording
- Time Slice
- HD VoIP
- Security standards: TLS v 1.2/AES-256 encryption
Last updated on 2020年09月09日
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RemotePC Vision
1.6 by IDrive Inc
2020年09月09日