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Channel Talk: Productive communication app for commerce business companies.
Channel Talk - Live Chat & Team Communication
Stay in sync with your customers wherever you go.
Channel Talk brings live chat to a whole new level. Engage your customers with new promotions, answer their questions, make recommendations, and ultimately increase sales opportunities. Work with your team to bring the best customer service and experience right on your website.
Channel Talk allows you to:
- Communicate with your customers
- Message and collaborate with your team
- Manage and utilize CRM and visitor list in real-time
- Search Messages
Learn more at: https://channel.io/
What's New in the Latest Version 9.0.1
Last updated on Jul 26, 2024
Ultimate Automation with Workflow Release
Workflow allows fully automated customer-specific, context-based scenarios.
UserChat Profiles and Satisfaction Surveys
Store richer chat information, prioritize consultations, and set automated actions based on survey responses.
Multi Business Hours
Business hours can now be set per team, suitable for global services.
RAG
AI agent ALF can search the knowledge base to answer customer queries.
Meet
Team Meet is now available for free on the free plan.
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Channel Talk
9.0.1 by Channel Corp.
Jul 26, 2024