EAJ Members Assistance App

This service is available for overseas travelers and foreign workers in Japan.

【Main features of the app】

〇Membership card

　You can now check the information using this App without checking the traditional paper membership card.

　Please feel free to use this App when you have any problems at your destination.

○To make a phone call

　If you have a problem while traveling, or if you become injured or sick, you can contact our call center staff by phone.

　Our staff will assist you with payment of medical expenses on your behalf, arrangement of medical interpreters, introduction of multilingual medical services providers, and arrangement of transportation back to your home country, if necessary. We will provide consistent support until the situation is brought under control.

〇Members Site

　You can now check medical information from around the world from this app. Please use it for your daily life in the area.

〇Notices

　We constantly provide the latest information collected by EAJ's global network on security, natural disasters, terrorism, riots, and infectious diseases around the world.

【Eligible Customer】

　This service is available to customers who subscribe to any of the following services. (https://emergency.co.jp/service/)

　・Overseas Medical Assistance Service

　・Inbound assistance service

　・Security Assistance Service

【Notes】

　・You cannot use cashless payments (direct billing) with medical services providers simply by presenting your membership card for this app.