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About ペットPASS

"Pet PASS" is a medical examination ticket application that allows you to pre-register for medical examinations with just one smartphone before going to a veterinary clinic.

■When registering as a member, please allow emails from the domain @mail.petpass.benesse.ne.jp.

■Please check the OS version information for your smartphone.

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◆◆◆What You Can Do with Pet PASS◆◆◆

○ Queue for the day or schedule a future appointment from home or on the go! (*)

○ Receive push notifications when it's time to visit, so you can wait wherever you like!

○ Know your wait time, making planning easier!

○ Receive notifications from the hospital, such as when your next visit is! (*)

○ Record your pet's visit history, helping you manage your pet's health.

(*Plans vary depending on your veterinary clinic.)

■Easy to Use

1. Download the app

2. Register your pet's information

3. Search for and issue a patient card from your regular hospital that supports Pet PASS

4. Use the app to check in and make reservations from home or on the go

5. Check the time until your turn when you visit the hospital

[Registration and usage are free. 】

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Handling of customer information on the smartphone app

Please also refer to the "Benesse Smartphone Application Privacy Policy" within "Benesse Corporation's Commitment to Personal Information Protection." http://www.benesse.co.jp/privacy/index.html

1. This app does not collect GPS location information, device-specific IDs, phone book entries, or photos or videos stored on your smartphone.

2. This app transmits user information to third parties outside of our company as follows.

*Our company's purpose of use will be disclosed at the number below.

① To verify the effectiveness of the services we provide, and to develop improvements and new services.

② To provide information and guidance about products and services (advertising, etc.).

● Destination: AppsFlyer

・ Purpose of Use: ①・②

・ Items transmitted: Usage history (pages/screens viewed, actions taken on pages/screens, etc.), usage environment (IP address, OS, browser, etc.), identifiers (cookies, advertising identifiers, etc.)

・ Purpose of Use: https://www.appsflyer.com/legal/services-privacy-policy/

・ Opt-out of ad serving: https://www.appsflyer.com/ja/legal/opt-out/

● Destination: Google (Google Ad Manager, Firebase, Google Analytics)

・Our Purpose of Use: ①・②

・Items Sent: Usage history (pages/screens viewed, actions taken on pages/screens, etc.), usage environment (IP address, OS, browser, etc.), identifiers (cookies, advertising identifiers, etc.)

・Recipient's Purpose of Use: https://policies.google.com/privacy

・Opt-out of ad delivery: https://policies.google.com/technologies/ads

●Recipient: Appier

・Our Purpose of Use: ①・②

・Items Sent: Information registered by you through this service (e.g., membership registration), content entered, usage history (pages/screens viewed, actions taken on pages/screens, etc.), usage environment (IP address, OS, browser, etc.), identifiers (cookies, advertising identifiers, etc.)

・Recipient's Purpose of Use: https://www.appier.com/ja-jp/about/privacy-policy

・Opt-out of ad delivery: https://adpolicy.appier.com/ja-jp/

4. For details on how user information is handled in this service, please refer to the "Inu no Kimochi / Neko no Kimochi" website. Please contact us using the "Contact Us" form in our WEB MAGAZINE.

What's New in the Latest Version 1.2.15

Last updated on Aug 5, 2025

・軽微な機能改修をいたしました。
今後ともペットPASSアプリをよろしくお願いいたします。

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Additional APP Information

Latest Version

Request ペットPASS Update 1.2.15

Uploaded by

Jane Louis

Requires Android

Android 8.0+

Available on

Get ペットPASS on Google Play

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ペットPASS Screenshots

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