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Tech Insight - The Next Generation Technician Diagnostics Application
Rogers Tech Insight is the next-generation technician diagnostic tool that provides real-time diagnostic information on customers' home devices, enabling technicians to deliver a fast, reliable, and seamless customer experience every step of the way.
Main Features :
- Perform diagnostics on customer devices (TV, High Speed Internet and more)
- Submit certifications
- Ensure troubleshooting of the quality of WiFi service
and more...
Requirements:
- A reliable WiFi service with a connection to the Rogers network, and the location service activated
- A mobile device with the operating system Android 8, or later
- Rogers technician username and password for authentication and authorization
Note: Currently only Rogers technicians have access to the app. Stay tuned for further upgrades in the coming months!
What's New in the Latest Version 1.44.0
Last updated on Nov 9, 2024
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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Tech Insight
1.44.0 by Rogers Communications Inc.
Nov 9, 2024